Privacy policy
Last updated November 10, 2026
This policy explains how Fiamma Pizzeria Lda. (“Fiamma”, “we”, “us”) handles personal data when you visit this website, order from us, send a catering inquiry or apply for a job. We are the controller of the personal data described here.
Who we are
Fiamma Pizzeria Lda., Rua da Farinha 18, 1100-018 Lisbon, Portugal. For any privacy question or request, write to hello@example.com.
What we collect
- Your order ticket: the dishes you pick are kept in your own browser (local storage) until you send or clear them. We don’t receive them until you send the order.
- Orders sent on WhatsApp: your name, phone number, address (for delivery), payment method and order. WhatsApp is run by WhatsApp LLC / Meta under its own privacy policy; we keep orders for 30 days, and invoices as tax law requires.
- Orders on delivery platforms: handled by that platform under its own policy; we receive what we need to make and hand over the order.
- Catering inquiries: your name, email, phone, date, number of guests and message, sent through our form provider or WhatsApp.
- Job applications: what you send by email (CV, contact details). We keep them for six months unless you ask us to delete them sooner.
- Website usage: if you accept analytics cookies, pages visited, approximate location, device and browser, collected through Google Analytics. See our cookie policy.
Why we use it, and on what basis
| Purpose | Legal basis |
|---|---|
| Prepare, deliver and charge your order | Performance of a contract |
| Answer a catering inquiry | Steps at your request before a contract |
| Tax and accounting records | Legal obligation |
| Consider a job application | Steps at your request before a contract |
| Analytics and marketing cookies | Your consent, given in the cookie banner |
| Keep the site secure | Our legitimate interests |
Who we share it with
Only as needed: our riders (for a delivery), our form, hosting, email and analytics providers under contract, and authorities when the law requires it. We never sell personal data.
Your rights
You can ask to see, correct, delete or move your data, object to or restrict how we use it, and withdraw consent at any time (for cookies, use Cookie settings at the bottom of any page). You can also complain to the data protection authority (in Portugal, the CNPD).
Changes
We’ll update this page when our practices change and show the date at the top.